Privacy

This privacy policy sets out how Rosarts uses and protects any information you give when you use this website. Any information you give via this website will only be used in accordance with this privacy policy. Please check this policy occasionally for changes as it may be reviewed and updated from time to time. The latest version will be displayed on this page.

This policy is effective from April 2015.

This website privacy policy was updated on: 10/05/2018

Information we collect:

Rosarts may collect the following information from you through your use of this website:

  • Your name
  • Your contact information, such as an email address and/or contact telephone number
  • Your delivery address
  • Your payment details (via Paypal/Worldpay)
  • Information about your computer and internet connection such as browser type and IP address. This information is for statistical purposes only – i.e. to identify where customers are visiting from.

If you create an account with Rosarts by registering on our website, the details you provide can only be used by you to register and sign into this website. We may use the information you provide such as your name or email address to contact you about any order you make.

What we do with the information we gather

Collecting this data helps us to learn about what you are looking for from us, which helps us to identify and deliver the most relevant products and services to our customers.

We use the information which you provide during your order solely to process your order and contact you about any delays or problems.

The information you provide to us is kept private.

We do not pass on your details to third parties for marketing purposes, and will only pass on your data to third parties for any other purpose if required to do so by law.

Consent

We respect your right to privacy and your right to choose how we communicate with you. Please see our Mailing Consent Terms for further information.

When you fill in a form or provide your details on our website, you will see one or more options allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone, text message or post.
  • Opt-in to receive marketing communications from our third-party partners (MailChimp) by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Sign in to our website and change your opt-in settings.
  • Send an email to admin@rosarts.co.uk
  • Use the unsubscribe link on any of the email communications you receive from us.

The information you provide to us is kept private.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Cookies

Our website uses cookies to allow you to move from one part of the website to another without losing the items which sit in your online shopping basket.

Cookies cannot read any information saved on your hard drive and cannot spread viruses.

Our cookies only pass on the information that you have already disclosed to our website.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

You can read more about cookies here: http://www.allaboutcookies.org/

Online Dispute Resolution

You can use this link to the Online Dispute Resolution Platform. This is an alternative dispute resolution service that is conducted online. It is for consumers and traders who have had a problem or dispute between themselves regarding online purchases. If you have a dispute you can access this portal by clicking on the above link.